Founder and CEO at WORC, the Workforce & Organizational Research Center

Founder and CEO at WORC, the Workforce & Organizational Research Center, has spent her 30-year career collaborating with investors, employers, national advocates, and community-based organizations to conduct rigorous impact measurement and mixed-methods research focused on managerial practices and frontline job quality innovations that help build an inclusive economy where every worker has a job worth having. An organizational scholar by training, Dr. Frank-Miller excels at making scientific evidence accessible and usable for stakeholders, driving results through data. In her work, she illuminates and uplifts the lived experience of frontline workers, especially those most impacted by systemic inequality. Dr. Frank-Miller has 15 years of experience in HR consulting and excels at creating evidence-based programs and policies. Prior to launching WORC, she founded and led the Workforce Financial Stability Initiative at the Social Policy Institute at Washington University in St. Louis. She earned her PhD at the University of Chicago.